Besides being very pleasant and knowing his job, Sam is a fast, efficient worker. Thank you again for good service, including installation of the water heater and the copper re-piping. You have excellent service people, and Sam is A-1, extra deluxe.
When I was reviewing my water heater bill from last August and noticing the Universal Service Plan, I wondered whether I had wasted my money paying for the plan, but when Sam came to fulfill the services last Friday I quickly changed my mind. He did a very, very good job. Much more than I expected from reading the plan agreement. So I feel it is money well spent, and I’m glad he encouraged me to sign up last year. I want to say that his service visit on Friday was a very productive one-and-a-half hours. Besides being very pleasant and knowing his job, Sam is a fast, efficient worker. Thank you again for good service, including installation of the water heater and the copper re-piping. You have excellent service people, and Sam is A-1, extra deluxe.
- Happy Customer